Mobile Reservations

F.A.Q.s

Reservations and the Hotel

Q: What time is check in?
A: Anytime after 3:00pm daily.

Q: What time is check out?
A: Anytime before 11am daily.

Q: May I request an early check in or late check out?
A: You may request either early in or late check out at the time of booking, but it is only considered a request and may not be guaranteed.

Q: Is your hotel handicap accessible?
A: Yes, at the time of booking please let us know if you need accessible accommodations and we will arrange this for you.

Q: Are pets allowed at the hotel?
A: We are not a pet-friendly hotel – although with certified paperwork we always welcome service pets.

Q: What is the hotel’s smoking policy?
A: We are a 100% non-smoking facility. Any outdoor smoking must take place 300 feet away from entrances or windows. If smoking does occur in the room, it will result in a $300.00 additional cleaning fee towards your reservation total.

Q: Is there a place to store my luggage before or after checkout?
A: Yes, the front desk provides luggage storage before or after your checkout. It must be collected the same day. We do not provide extended luggage storage.

Q: How do I qualify as a tax-exempt guest?
A: A tax-exempt form must be presented at the time of check in or faxed/emailed at the time of booking. We do have a tax-exempt guideline document to determine whether you qualify for tax exemption.

Q: Do you provide cots or rollaway beds?
A: Yes at an additional $25.00 per night for Deluxe King and Deluxe Double Queen rooms only.

Cambridge/Boston Area Questions

Q: What is the hotel’s   address?
A: We are located at 350 Main Street, Cambridge MA, 02142.

Q: What is the “T”?
A: The “T” is short for the MBTA (Massachusetts Bay Transit Authority). It is Boston’s subway and public transportation system. The “T” makes traveling much more convenient around the city and surrounding areas. Begins running at 5:00am and ends at 1:00am. See www.mbta.com for information and maps.

Q: Is the hotel located near the “T”?
A: We are located steps away from the Kendall/MIT Cambridge located on Main St. Exiting the stations, head west towards the Kendall, across from Legal Seafood Restaurant.

Q: What colleges and universities are near the Kendall?
A: Boston and Cambridge is known as a “college town” – we are located closest to Massachusetts Institute of Technology (MIT), Harvard University, Boston University, Tufts University, Lesley University, Suffolk University, Emerson College, Simmons College,  Fischer College, and many more.

Q: Where can I buy tickets for Red Sox, Patriots, or Celtics games?
A: The Kendall recommends Ace Tickets or Ticketmaster.

Q: How far is the Kendall Hotel from Fenway Park, TD Garden, or Gillette Stadium
A: From Fenway Park the Kendall is 3.1 miles/approx. 10 minutes driving. From the TD Garden the Kendall is 2.0 miles/ approx. 10 minutes driving. From the Gillette Stadium the Kendall is 30.1 miles/ approx. 40 minutes driving to Foxborough, MA.

Q: How can I get to Fenway Park, TD Garden or Gillette Stadium by the “T”?
A: Fenway Park: Take the Red line INBOUND to Park street, transfer to the WESTBOUND Green line to Kenmore Square by taking B, C, or D letter trains ONLY. Walk west on Beacon Street, take left on Brookline Ave, Yawkey Way will be on your left.
- TD Garden: Take the Red line INBOUND to Downtown Crossing, transfer to the Orange line towards Oak Grove, getting off at North Station. Walk approx 2 minutes to TD Garden.
-Gillette Stadium: Take the Red line INBOUND to South Station, transfer to Purple line Commuter rail towards Forge Park (check mbta.com for scheduled departures), from there take taxi  approx 12 minutes to Gillette Stadium.

Q: Where are some good locations for shopping?
A: Newbury Street in Boston, full of trendy stores and boutique shops, off of the Green line, Hynes Convention Center stop. Downtown Crossing has many department stores and convenient to the Red Line and Orange Line. Also nearby is the Cambridgeside Galleria Mall, 15 minutes walking distance from the Kendall.

Q: What are other attractions in the Boston/Cambridge area?
A: The New England Aquarium, Museum of Science, Museum of Fine Arts, Boston Children’s Museum, Duck Tours/Trolley Tours (water/driving tours of Boston and surrounding areas), Charles River Kayaking in Kendall Square, MIT Museum, The Freedom Trail and Historic Boston towards the North End, Faneuil Hall & Quincy Market, Harvard Square is just a list of sites to see.  All places are “T” accessible.

The Kendall Hotel at the Engine 7 Firehouse

350 Main Street | Cambridge, MA | 866 566 1300 | 617 577 1300
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