Comments How was your reservation handled? Exceeded Expectations Somewhat Exceeded Expectations Met Expectations Somewhat Did Not Meet Expectations Did Not Meet Expectations How was your reception at the front desk upon your arrival? Exceeded Expectations Somewhat Exceeded Expectations Met Expectations Somewhat Did Not Meet Expectations Did Not Meet Expectations Room? Exceeded Expectations Somewhat Exceeded Expectations Met Expectations Somewhat Did Not Meet Expectations Did Not Meet Expectations Dining experience? Exceeded Expectations Somewhat Exceeded Expectations Met Expectations Somewhat Did Not Meet Expectations Did Not Meet Expectations Food quality? Exceeded Expectations Somewhat Exceeded Expectations Met Expectations Somewhat Did Not Meet Expectations Did Not Meet Expectations Service in Restaurant? Exceeded Expectations Somewhat Exceeded Expectations Met Expectations Somewhat Did Not Meet Expectations Did Not Meet Expectations Staff’s friendliness and graciousness? Exceeded Expectations Somewhat Exceeded Expectations Met Expectations Somewhat Did Not Meet Expectations Did Not Meet Expectations Hotel ambiance? Exceeded Expectations Somewhat Exceeded Expectations Met Expectations Somewhat Did Not Meet Expectations Did Not Meet Expectations Your overall stay at the Kendall Hotel? Exceeded Expectations Somewhat Exceeded Expectations Met Expectations Somewhat Did Not Meet Expectations Did Not Meet Expectations Areas we can improve upon?Please tell us about an exceptional employee or something we did you really enjoyed.Were we your first choice for a hotel? Yes No Who was your first choice? Why did you choose the Kendall Hotel?Should your travel plans bring you back to Boston/ Cambridge, will you return to the Kendall? Yes No Why Not?Name First Last Room number Check In date MM slash DD slash YYYY Check Out date MM slash DD slash YYYY Email CAPTCHA